Nexgen Services LLC (we, us, our) collects and uses information in order to operate Vidow. This policy explains how we do this and applies to everyone who uses Vidow or creates a Vidow account.
We collect the following personal information:
We collect the minimum about of data required to operate Vidow.
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. We do not track the content you record nor any non-Vidow web traffic. The information we collect from analytics helps us understand what parts of our sites are doing well, and which need changing. Like most websites, we use this information to improve our customer experience. Please see here how Google uses data. You can also opt out if you wish. Any user who identifies themselves as under 13 years old is automatically opted out of our Google Analytics tracking.
We use your information only for the following purposes:
We will never use your information for targeted advertising. We do not build a personal profile of you other than for supporting authorized educational or school purposes, or as authorized by you (or by a parent or guardian if necessary). We also won’t use your information for any purposes except those above without letting you know and getting your permission if necessary.
If you are a teacher or school we will work with you as far as we are legally able to accommodate your directions regarding our treatment of personal data belonging to your students, recognizing that the school may be in control of personal data relating to its students.
This includes adhering to a school’s requests after Vidow is no longer in use by a teacher or the school or after this policy is terminated or expires in relation to transfers of students’ personal data, deleting students’ personal data and making sure that any third parties that work in connection with Vidow do the same, in each case subject to our legal requirements regarding the use, storage and transfer of such data. You can also request that we provide you with written confirmation of the deletion of your data.
For U.S educational institutions we will work with you to ensure mutual compliance with the Family Education Rights and Privacy Act (FERPA). FERPA is a Federal law that protects personally identifiable information in students’ education records from unauthorized disclosure. It affords parents the right to access their child’s education records, the right to seek to have the records amended, and the right to have some control over the disclosure of personally identifiable information from the education records. As a parent you may request to access or review your student’s records at anytime by contacting your child’s school directly.
We never rent or sell your information.
We don’t share your information except:
All information collected through Vidow is stored in Google Cloud and hosted in the USA. We take reasonable steps to protect your personal data when it is transferred to Google Cloud, and Google participates in the EU-U.S. Privacy Shield arrangement. This means it safeguards your personal data appropriately.
The Vidow team takes the privacy of students and children extremely seriously. We do not intentionally target our services to students or children of any kind. Educators that have the authority to act on parent’s behalf may allow students under 13 to use our services, if such use is for educational purposes, and if this use ensures that students will not provide any personal information and will not share, or otherwise, distribute recordings containing personal information of a student.
Vidow has taken and upholds the Student Privacy Pledge per the terms consistent on studentprivacypledge.org.
We have strict security measures in place to try to protect your information and make sure that it is not lost, damaged or accessed by anyone who should not see it. Your data is transmitted securely over SSL and stored in Google Cloud. To learn more about Google Cloud’s security measures, please visit https://cloud.google.com/security.
Additionally, we conduct regular security audits on these services and access to this data is restricted to only authorized employees of Vidow with suitable training and background checks.
In the unlikely event of an unauthorized disclosure of your data we will notify you by email and, when possible, by telephone, and act in accordance with our legal requirements to resolve such disclosure and prevent any future unauthorized disclosure. Every user affected by the unauthorized disclosure will be notified, either by us or in conjunction with the school district or educational agency.
You can ask us for a copy of your personal information or your child’s personal information, which we will send to you as soon as possible (but within 30 days). We may require you to provide verification of your identity before providing a copy of the information we hold.
You can also ask us to correct any information we hold about you that is inaccurate. If you would like us to send you a copy of your information or correct your information, please email us at [email protected].
If you are a school, you may request to review your stude
California law grants additional privacy rights to California residents. In particular, the California Consumer Privacy Act (CCPA) requires businesses to disclose, for the past 12 months, (i) the categories of personal information collected, (ii) the sources of the collected personal information, (iii) the purposes for which the collected personal information is used, (iv) the categories of personal information disclosed for a business purpose, and (v) the categories of any personal information sold. Vidow provides these disclosures in the following table. (Note that Vidow does not sell any personal information, even under the broad CCPA definition of a “sale.”)
|Website visits and customer applications
|For customer registration, to enable Vidow’s services and to allow Vidow to communicate with you
|To service providers for the purpose of providing services to you or on Vidow’s behalf
|Internet or other similar network activity
|Application usage data; technical information; and your browsing and search history on our website
|To improve our services and the visitor experience on our website, diagnose server problems and administer our website
|To analytical companies and marketing specialist companies for the purpose of enhancing our services and our website and improving the effectiveness of our communications
California residents also have the rights described below. We will not discriminate against any California resident who exercises these rights.
Right to access/know. You may request from us a list of (i) the personal information that we have collected about you, and (ii) the categories of third parties to whom we have disclosed your personal information. You have the right to up to two (2) access requests each twelve (12) months.
Right to delete your personal information. You may request, at any time, that we delete your personal information.
You may contact us to exercise these rights at [email protected]. To ensure the privacy and protection of individuals, we are required to verify your identity or otherwise authenticate your request(s). Please note that, under the CCPA, we are not required to grant a request to access/know or a request to delete with respect to personal information obtained from you in your role as an employee, owner, director, officer or contractor of a company and within the context of Vidow providing its services to such company.
If you are a resident of the European Union, you have certain additional rights with respect to your personal information under the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), including the following:
If you are located in the European Union and you are or have been a Vidow customer, we may send you marketing communications based on our legitimate interests, subject always to your right to opt out of such communications. Further, if you are located in the European Union, we will never share your personal information with a third party for such third party’s marketing purposes, unless you have specifically consented to us doing so.
You may contact us at [email protected] to exercise any of the above rights. We may request specific information from you to confirm your identity, and in some circumstances we may charge a reasonable fee for access to your personal information. Furthermore, if you believe that our processing of your personal information is inconsistent with your data protection rights under the GDPR and we have not adequately addressed your concerns, you have the right to lodge a complaint with the data protection supervisory authority of your country.
For purposes of the GDPR, we are a “controller” and you are a “data subject.”
Upon installing our application, all non-student users over the age of 13 agree to receive account-related and marketing emails including relevant Vidow information like new feature releases, product tutorials, customer success stories, and community-related features. You may opt-out of marketing communication at any time by clicking the unsubscribe link in any email received, or by providing us notice to the contact information listed here.
We are not responsible for users who identify themselves incorrectly (e.g. students who declare that they are corporate users), though as noted above we are able to change any user’s incorrect information upon request.
Video Downloader Plus Extension requires a certain amount of permissions so you can enjoy its full potential. For security reasons we use the narrowest permissions available to still provide you the full functionality. These permissions are :
We will notify schools in advance of material changes to this policy.
Should you have any question about this policy, please email us at [email protected], call us at (302) 231-1203 or write us at:
Nexgen Services LLC
8 The Green Ste 7118
Dover, DE 19901